Shopping help
Shopping FAQs
Everything you need to shop with confidence—from finding the right fit to tracking deliveries and arranging returns.
01Are these products original?
We offer 100% original products, including officially licensed team merchandise and genuine Team Issued items. Each product page clearly indicates the product type, so you can shop with confidence knowing exactly what you’re purchasing.
02What sizes do you offer, and how do I pick the right one?
We offer sizes ranging from S to 4XL, depending on the availability of each product. Every product page includes a detailed size chart with measurements to help you find the right fit. To minimize sizing errors, we recommend comparing the chest width and shirt length provided in our size chart with a shirt you regularly wear and find comfortable. If you are between sizes, we generally recommend choosing the larger size for a more comfortable fit. If you need assistance selecting a size, feel free to contact us.
03How long does shipping take?
Domestic orders typically arrive within 2–7 business days, depending on the destination and courier service. Please note that delivery times may be longer in the event of unforeseen circumstances, operational disruptions, severe weather, or other force majeure events beyond our control.
04How much does shipping cost?
Shipping fees are calculated automatically at checkout based on your location and the total weight of your order. We also offer free shipping for orders above a certain amount. Check the checkout page to see the current free shipping offers and promotions.
05Can I track my order?
Yes. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.